Returns / Exchange Policies

Conditions

Products still remain in the original state in the video (the video before shipping)

Products are unused

Shipping fee

Manufacturer’s mistakes

When the merchandise has faults such as wrong types or manufacturer’s errors, the shipping cost will be provided by the BIGG HAIR company.

Customer’s mistakes

When the problems result from the customers, the responsibility for the shipping fee belongs to the customers.

Refund

Only when the products meet the BIGG HAIR conditions can the customers receive refunds on Paypal

BIG G MANUFACTURER, IMPORT EXPORT JOINT STOCK COMPANY (AKA BIG G.,JSC)

Address:  3A Building, 82 Duy Tan st, Dich Vong Hau ward, Cau Giay Dist, Hanoi City, Viet Nam

Contact: +84868812379

Email: mailto:marketing@bigghair.ng